The AMA (American Management Association) Online Certificate in Quality Improvement continues to be offered through Flexstudy.com. Courses required for the certificate are as follows:

• Fundamentals of Statistical Process Control
• Total Quality Management
• Gaining Competitive Advantage with Shared Leadership Teams
• Understanding and Implementing ISO 140001
• ISO 9001: 2000 – Making the Transition

Note: Starting dates for DTCC Flexstudy.com/AMA online courses are as follows: November 19, January 21, February 18, March 18, April 15, May 20, and June 17.

Don't lose your best staff through poor human resources management. Develop your human resources team with professional training. Also learn how to reduce your legal liability by improving your knowledge of labor, employment, and human resources law. 42 hours.