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Durham Tech Home > About Durham Tech  >  Interview with Dr. Bill Ingram
An Interview with Durham Tech’s President
The Insider recently caught up with Dr. Bill Ingram, who talked about Durham Tech’s accomplishments and challenges and goals for the future.
Q. What are some areas in which you think Durham Tech is excelling? What are some "proud accomplishments?"
Bill IngramA. You don't have to look very hard to find excellence throughout Durham Tech's educational offerings. I'm very proud of our transfer students' performance at universities. Our graduates who move on to UNC-Chapel Hill, N.C. Central, and N.C. State do as well as or better than native students at those institutions. Our nursing and allied health programs prepare our students for meaningful careers in the City of Medicine and beyond. In virtually every program, our graduates perform at the top on state and national licensing and certification exams. And our career and technical programs provide an incredible array of opportunities for our students to pursue employment in fields ranging from accounting to electronics engineering to emergency preparedness. Of course, the level of success our students enjoy in these areas wouldn't be possible without the best developmental education program in the country.

Our corporate and continuing education programs have grown tremendously over the past several years, and now Durham Tech is fourth in the system in continuing education enrollments. And given the many other educational opportunities available to adults in Durham and Orange counties, our popularity speaks volumes about the quality of continuing education programs we offer. Now last but certainly not least, our basic skills programs do heroic work in providing educational opportunities for the least prepared in our community. The expectations placed on our basic skills programs by the U.S. Department of Education increase every year, and every year our programs respond with better and better results.

Q. What are some areas in which you think the college should improve upon or focus more on?
A. Let me answer that question in a couple of ways. We provide excellent instruction in so many areas, but we haven't yet been able to convince some employers of the importance of our credentials. Our students often get jobs before they graduate from their certificate, diploma, or degree programs. I hope we can demonstrate to employers that waiting a few months to employ graduates of some of our career and technical programs will prove to be worth the wait. So from a programmatic aspect, I'd like us to focus on getting students to graduate from our programs by getting employers to recognize the value of our degrees and diplomas as credentials.

Now let me answer your question in a different way. Another area I'd like to focus on is based on what we're learning from our participation in “Achieving the Dream” and in the “Breaking Through” initiative with basic skills students. Intuitively, we've long believed that students who are engaged in their educational experience here persist in greater numbers than those who are not as engaged. We're now starting to see data that confirm this belief. This is why I really want us to emphasize student engagement. Even though engagement is the student's responsibility, I think we have the responsibility of giving students every opportunity to become engaged with the institution, from the first day they begin thinking about Durham Tech to the first day they come to campus to the day they walk across the stage to receive their diploma.

Q. Are there any new initiatives that you are considering?
A. I think we have a bountiful plenty on our plate at the moment. I mentioned “Achieving the Dream” and “Breaking Through.” I haven't mentioned the imminent opening of our Orange County Campus early next year, which will enable us to provide broader and more comprehensive programs and services to Orange County residents. For years now, Orange County has been the county with the largest population in the state without a freestanding community college campus, so I expect we'll be pretty busy there in a hurry. Of course, we are in the second year of implementing our Quality Enhancement Plan to improve our students' oral and written communications skills. We are embarking on an ambitious effort to embed the assessment of student learning outcomes throughout our curriculum. With all of this going on, I think new initiatives need to be considered very carefully for the next little while.

Having said that, I am particularly interested in providing more opportunities in "STEM" education (Science, Technology, Engineering, and Mathematics) for everyone but, in particula, for minority students. For a number of years, we have been active in the NC-TABS initiative that's been coordinated through the N.C. Community College System office. It looks as though the funding for that initiative may not be available in the future, so I want to look at other ways we can encourage students to pursue careers in science and technology fields.

Q. Are there any new credit programs on the horizon that you think would be a good fit for DTCC?
A. Durham Tech may be the only community college of its size in the country to have in its service area two internationally recognized tertiary care teaching hospitals – Duke University Medical Center and UNC Hospitals. There are many programs in the allied health area that we have looked at in the past and will continue to think about, particularly if we are able to develop partnerships with those institutions. The start-up costs and ongoing operating expenses of allied programs are very high.

We also need to be responsive to other economic sectors, and when called upon, we must respond quickly. The historically strong relationship we've had with the Greater Durham Chamber of Commerce and with the Chapel Hill-Carrboro Chamber serve us well in this regard.

Q. Dr. Wynn has done a phenomenal job building strong community relationships. Do you have any strategies yet in this important area?
A. We already enjoy great standing in the community thanks to Dr. Wynn and to the excellent reputation we've earned through years of providing high-quality programs and excellent services. This said, I have a couple ideas in mind for fostering even stronger relationships in the community. I think all new presidents, whether they come from outside an institution or are internal candidates, are well served to develop a strategic vision for the institution. I intend to start on this pretty quickly. A major part of the process will be spending some time talking with, and mostly listening to, various constituents. We have many friends and allies in our community, and we typically like to listen to what they have to say. But there are also some people and groups who may be able to suggest that we do things a bit differently, and I want to hear those voices, too.

Another thing I hope to do is develop even stronger relationships with our educational partners. My plan is to arrange regular conversations with the superintendents of our three public school systems and with the leadership at Duke University and UNC-Chapel Hill. I also look forward to meeting Dr. Charlie Nelms, the new chancellor at N.C. Central University. I think we have a lot to offer each other both as educational partners and as neighbors.

Q. What will you miss the most about your former position?
A. I envision our role as an institution as facilitating student learning and fostering community growth and development. So the real work at Durham Tech – the most important work – is carried out in our classrooms and labs with faculty working with students, in the offices where our staff work to provide our students with immediate and direct support, and in the places where our programs and services help businesses be more productive and profitable. I recognize that as president, I'm a little further away from that direct contact with students and clients, so I'll need to be deliberate about getting close to and then staying in contact with those folks who are at the heart of what we do.


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