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Commonly Asked Questions Regarding Participation in the Medical Coding Certificate Programs


When does the next online class begin?
The online Summer 2008 Medical Coding courses will start on Monday, June 9, 2008. You may register up until five business days (Monday-Friday) before the first class. For example, if the class starts on June 9, the last day to register is Monday, June 2. Advance registration is strongly recommended, as classes fill quickly. Online classes are usually offered each spring (January/February), summer (May and/or June), and fall (September).

I'm not sure what Medical Coding is. Do you offer online introductory classes?
Yes, we started offering an online Introduction to Medical Coding starting in Summer, 2007.

Are there any prerequisites for this online program?

No, there are not. Many of our students are new to this field. The program is designed for individuals at a variety of skill levels. However, if you are new to this field, you should take the classes in the order suggested in the program descriptions.

There are prerequisites for taking online classes. Online students must be "proficient" computer users (particularly in keyboarding, managing email, word processing and web browser functions). If you need assistance with any of your computer skills, please take the necessary Continuing Education Computer class. before starting this program. Durham Tech offers computer classes in Keyboarding, PC Fundamentals, Word Processing, and the Internet. In addition, you must also have good grammar skills. If you need a Grammar Refresher, please take the Durham Tech online Ed2go class, “Grammar Refresher” at http://www.ed2go.com/dtcc.

Do I need permission to take an online class?

Before taking each online class, a student must fill out a permission request form and be approved to take each online class. Before filling out the permission request form, please review the class prerequisites in the schedule for each course you are interested in taking. Make sure you have met the required prerequisites before taking an online class. The permission request form usually becomes available one or two months before the first online class starts. Please check the permission request form web page regularly for updates.

When should I fill out the permission request form and register for an online class?
We strongly suggest filling out the permission request form and registering at least two weeks before the online class start date, so there will be time to process your permission request, approval form, registration form, and payment.

When is the last date I can access the permission request form and register for an online class?

The last date the permission request form is available is five business days before the class start date. We strongly suggest that you fill out the permission request form at least three weeks before your online class start date.

The last date that we can accept the approval form, registration form, and class payment in person, by fax, or by mail, is also five business days before the class start date. If sending your required registration materials by mail, we must receive the materials at least five business days before the class start date. Advance registration is strongly recommended, as classes fill quickly.

What if I’ve taken prerequisite classes at another college? Or I have experience in the medical field?

If you’re interested in receiving our Medical Coding Program Certificate and have taken a course at another college, you can receive a waiver for one required course that you’ve satisfactorily completed at another college. Please see our information about listing prerequisites for requirements for transferring a course into our Certificate Programs.

If you have experience in the medical field, and are interested in receiving our Medical Coding Program Certificate, we do not have a testing program at this time. You will need to take all the required classes satisfactorily to receive a Program Certificate.

If you’re not interested in receiving a Program Certificate, please review our information about listing prerequisites for details about how to fill out the permission request form, so we are aware of your prior course work or medical field experience.

May I take more than one online class at a time?
Yes, you may. However, we strongly recommend that you start off by taking one class at a time if you are new to the field or if this is your first time taking a class online.

How much time do I need to take an online class?
You have to have at least 6-10 hours per week to spend on each online course. You’ll need the time to perform the required reading and writing. In addition, you’ll need to allow time for completing assignments and participating weekly in the Discussion Forum (if required).

How do I register for this online course?

You may register several ways:

  • For online courses, you must have access to a computer with Internet connectivity and an active email address. Students must receive a class approval email from the Program Director or Program Assistant for the Online Medical Coding Certificate Program using the permission request form prior to registering for each online course.

  • Read the policy information and download the registration form. If you are paying by credit card, you may fax the form. You must include your class approval email with your registration form. If you are paying by check or money order, you must mail it in to: Durham Technical Community College, ATTN: Continuing Education Online Occupational Healthcare Careers Registration, NDC, 2401 Snow Hill Road, Durham, NC 27712.

  • Fax your Continuing Education Registration form, approval email, and payment information to: Online Occupational Healthcare Careers Registration, 919-686-3519.

  • Stop by the Northern Durham Center located at 2401 Snow Hill Road, Durham NC.

  • You must return your class approval form, registration form and payment at least five business days before your class start date. If you return your required registration materials late, we can’t guarantee that we’ll be able to process your request.

How long does it take to complete each online course?
Each class is designed to last 10-14 weeks. You may complete the course before this time; however, it is important to finish the course before the end of the last week of class.

How do I access my online class?
After you complete the permission request form for a class, we'll return an email with your registration information, textbook information, and your online class access instructions (and the information on how to figure out your userid and password).

After we receive your approval form, registration form and payment for your online class, we update our Durham Tech registration system. If we’ve received these required materials at least five business days before the class start date, we’ll transfer your first and last name to our online Blackboard system. An online Blackboard user name and password will be created for you, and you’ll be added to your Blackboard course roster.

When can I access my online class?
If we received your approval form, registration form and payment for your class at least five business days before the class starts, you will be added to your Blackboard class roster. You’ll be able to access your online class on the class start date. If you return your required registration materials late, we can’t guarantee that we’ll be able to process your request; or there may be a delay in generating your Blackboard user name and password.

Is there a certain time of day or day of the week that I should sign on to participate in this online course?
No, you can access the course any time of the day or day of the week, during the duration of the course. Your instructor will provide information concerning lecture, assignment, quiz or exam availability and deadlines. Students are strongly recommended to follow the weekly modules as suggested by the instructor at the beginning of the course.

What if I have a question or concern about the online course?
If you have a question about the course content, please email your instructor. If you have a technical issue or program specific concern, please feel free to contact the program director or program assistant at ceonline@durhamtech.edu.

Are there any textbooks or CD's required for these courses?
Each course has different requirements. Some courses require the purchase of a CD and other courses require the purchase of a textbook, online access code, or a coding manual. On average, the textbooks and cds cost between $50-100 (usually each course has at least one required textbook or cd). Online access codes usually cost $35-45. The coding manuals cost $80-100 (each of the two Medical Coding classes requires a coding manual).

How do you find out what CD’s or textbooks to buy, and where from?
After you have completed the permission request form, you’ll be sent an approval or non-approval email, with your Continuing Education Registration information. If you've been approved, your approval email will contain the information you need to purchase your course CD or textbook. If you register less than 2 weeks before the start of the online classes, there could be a delay in purchasing your CD or textbook.

Can I buy used textbooks/cd's or coding manuals for my classes?

You can buy a used book or coding manual or cd for any class, EXCEPT for the following classes starting Spring 2008:

  • Expanded Medical Terminology for Healthcare Professionals
  • New! Introduction to Medical Coding I and II (new text available Spring 2008)  
  • New! Medical Insurance and Billing (new text available Spring 2008)  

Each semester (fall, spring, summer) the publisher issues an online access code (NOT a CD) that can be bought with the required textbook for these classes:

    • Expanded Medical Terminology, Medical Coding I, Medical Coding II, and Medical Insurance and Billing.

    You have three options:

    1. Buy a NEW textbook from the Durham Tech Bookstore with the online access code (make sure it is for the upcoming semester)
    2. Buy a "new" textbook from a previous semester and call the Durham Tech bookstore to ORDER the online access code for the upcoming semester (costs $35-$45)
    3. Buy a used textbook and call the Durham Tech bookstore to ORDER the online access code for the upcoming semester (costs $35-$45).

    The following classes can use a textbook from Fall, 2007:

    • Anatomy and Physiology for Medical Office Professionals

Do I have to take all five courses required in the Medical Coding Certificate Program?
No, you do not. You may take any course by itself. However, if your goal is to attain the Medical Coding Program Certificate, you will need to complete all five courses. You will receive individual course certificates and CEUs for each course successfully completed. For complete details about the required courses for each program certificate, please review the program descriptions.

Does this program certify me as a Certified Professional Coder?
No, it does not. In order to become a Certified Professional Coder (CPC), you must sit for the CPC exam and successfully pass it. While this program is designed to prepare you for the exam, you may need additional work experience or education to be fully prepared for the exam. Each student comes from a different background and has a different level of experience. Your readiness for the exam will depend on a variety of factors. You may learn more about becoming a CPC by visiting the following web sites: AAPC–www.aapc.com and AHIMA–www.ahima.org. These web sites will also provide you with additional information about testing dates and locations.

What Medical Coding courses do I have to take if the required courses have changed since I started my certificate program?
You only need to take the required courses for the Medical Coding Certificate Programs, based on the semester that you first satisfactorily passed a Medical Coding Certificate Program course with Durham Technical Community College. To find out what the required courses were for your program certificate that you started in the past year, please look at the NOTE area for the most recent semester’s required class list or look for the link to the semester you started your program certificate: spring, summer and fall semester.

How does distance learning differ from a traditional classroom environment?
When you are in a traditional classroom, you have face-to-face interaction with the instructor and other students. If you have a question, you have the ability to have it answered immediately. However, in a virtual environment, you will have to utilize email to communicate with your instructor. What makes a good distance learner? A student who is highly motivated and can work independently will do well in an online class. Online students must be "proficient" computer users (particularly in word processing, email, and web browser functions).

How do you know if you’ll succeed in an online class?

Ask yourself the following questions:

  • Do you like to take the initiative, ask questions, and join in discussions?
  • Do you like to complete your work ahead of time?
  • Are you task-oriented, self-motivated, and organized?
  • Do you enjoy reading and figuring things out?
  • Do you enjoy experimenting with new technology?
  • Do you enjoy helping others to learn?

If you answered "yes" to these questions, then you are well-suited for Internet learning.

Do I need to participate in an online class? What do I need to do?

Online learning is designed to be interactive both with the other students in the class and with the instructor. Online courses use a Discussion Forum to "have class." You don't have to be online at the same time, but you will need to visit the Forum on a regular basis several times each week. When you visit the Forum, you are expected to read the postings of your classmates and post follow-ups to their postings. The other way the class is interactive is through e-mail. You will be receiving e-mail from your instructor and from your classmates. Thus, it's very important that you check your e-mail on a daily basis to see if there is any response needed on your part.

What are the computer requirements for participating in this program?

You must have easy access to a personal computer, either at home, office, or school that has one of the latest versions of the Microsoft Internet Explorer (5.5 or higher) or Netscape Communicator (6.0 or higher) browser installed. If you use dial up service, a modem speed of 56K or higher is strongly recommended. You will need an active email account that you check regularly as well as a CD-ROM drive.

Didn’t Durham Tech offer an online Medical Transcription Certificate Program?

Yes, but due to low enrollment, the program had to be cancelled.

Will Durham Tech continue to offer the online Medical Coding Certificate Program?

Yes, we have over 200 students taking our online Medical Coding Certificate Program classes each semester.


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