What kind of training does your organization need?
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| Management and Leadership
Development |
- Genuine LeadershipTM from Achieve Global
- Pre-Supervisory Training
- Leading Meetings
- Conflict Resolution
- Problem Solving
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Offerings can be customized and include everything from
frontline leadership to specific training for supervisors or customer
service professionals. Durham Tech is a licensed provider of Achieve Global
and Developmental Dimensions International (DDI) human resources development
programs. Certified facilitators lead these courses. In cooperation with
Flexstudy.com/American Management Association (AMA), Durham Tech also
offers Certificate Programs in Business Management, Human Resources, Quality
Improvement, Administrative Assistant, Finance and Accounting, Customer
Satisfaction, and Business Communication. |
| Customer Service |
- Creating Stellar Customer Relations™ from Achieve Global
- Developing Others for Stellar Service™ from Achieve Global
- Customer Service for Construction
- Business Etiquette
- Sales
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| Workplace Spanish® |
- Banking
- Customer Service
- Realtors and Landlords
- Restaurants
- Teachers and School Administrators
- Construction
- Retailers and Supermarkets
- Health Care
- City and County Government
- Emergency Services
- Human Resources
- Manufacturing
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The demand for Spanish language training has increased tremendously,
especially in the areas of healthcare, education, construction, emergency
services, and customer service. We offer Workplace Spanish® - short-term
job-specific Spanish materials that fit your business. This method of
learning is phonetic-based, easy to learn, and requires no previous Spanish
experience. |
| Quality and Performance Management |
- Lean Manufacturing
- Project Management
- Six Sigma
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| Computer Skills |
- Microsoft Office
- Keyboarding
- GIS
- AutoCAD
- Web-based training
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Computer training can be offered at the worksite or at a variety of
locations throughout Durham and Orange counties. Training occurs in state-of-the-art
networked environments with the most recent versions of computer application
software. Experienced instructors use hands-on methods to teach PC and
software skills that are critical in today’s economy. |
| Technical |
- Construction
- Manufacturing Certification
- Electrical and Electronics Technology
- Industrial Systems
- Welding
- Machining
- PLC training
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| Business Writing |
- Developmental Writing
- Better Business Writing
- Writing Skills for Non-Native Speakers
- Notary Public
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Top-notch instructors can offer courses designed to improve basic writing
skills - drafting, composing, and editing professional documents and writing
appropriate and effective email. |
| Employee Health and Safety |
- First Aid
- CPR
- Emergency First Responder
- Forklift Safety
- Ergonomics
- Personal Protective Equipment
- Lab Safety
- Commercial Driver’s License
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| Interpersonal Skills, Communication,
and Teamwork |
- Team Building
- Team Skills
- Planning and Change
- Cultural Diversity and Cross-Cultural Communication
- Internal Customer Service
- American Sign Language
- Public Speaking
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