One in four job-seekers starts a career through some facet of retail, according to the National Retail Federation. Discover whether this might be a good career choice for you. Learn about the opportunities and what employees in this area are looking for. The class introduces you to some basic job-searching skills and how to build a résumé. Classes are held at the Sales and Service Training Center at Northgate Mall. Call 919-286-0555 for the schedule. 24 hours.

This course provides a foundation in customer service training across the sales and service industries: retail, wholesale, personal services, and real estate. Improve your confidence and abilities through activity-based instruction. This training provides you with the skills you need to create positive customer relations, communicate effectively with customers, and successfully assist customers and resolve problems. Classes are held at the Sales and Service Training Center at Northgate. Call 919-286-0555 for the schedule. 52.5 hours.

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