| Computer Information Technology Course Descriptions |
| CTS 120 Hardware/Software
Support |
| This course covers the basic hardware of
a personal computer, including installation, operations and interactions
with software. Topics include component identification, memory-system,
peripheral installation and configuration, preventive maintenance, hardware
diagnostics/repair, installation and optimization of system software,
commercial programs, system configuration, and device-drivers. Upon
completion, students should be able to select appropriate computer equipment
and software, upgrade/maintain existing equipment and software, and
troubleshoot/repair non-functioning personal computers. |
 |
| Course Hours Per Week: Class, 3; Lab, 3 |
| Semester Hours Credit: 3 |
| Prerequisite: CIS 110 |
| Corequisite: None |
| CTS 120 Course Outline |
 |
| CTS 125 Presentation
Graphics |
| This course provides hands-on experience with a graphics
presentation package. Topics include terminology, effective chart usage,
design and layout, integrating hardware components, and enhancing presentations
with text, graphics, audio and video. Upon completion, students should
be able to design and demonstrate an effective presentation. |
| Course Hours Per Week: Class, 2; Lab, 2 |
| Semester Hours Credit: 3 |
| Prerequisite: CIS 110 |
| Corequisite: None |
| CTS 125 Course Outline: Not available |
|
| CTS 130 Spreadsheet |
| This course introduces basic spreadsheet design and
development. Topics include writing formulas, using functions, enhancing
spreadsheets, creating charts, and printing. Upon completion, students
should be able to design and print basic spreadsheets and charts. |
| Course Hours Per Week: Class, 2; Lab, 2 |
| Semester Hours Credit: 3 |
| Prerequisite: CIS 110 |
| Corequisite: None |
| CTS 130 Course Outline |
|
| CTS 155 Tech Support Functions |
| This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems. |
| Course Hours Per Week: Class, 2; Lab, 2 |
| Semester Hours Credit: 3 |
| Prerequisite: None |
| Corequisite: None |
| CTS 155 Course Outline |
|
| CTS 220 Adv
Hard/Software Support |
| This course provides advanced knowledge and competencies
in hardware and operating system technologies for computer technicians
to support personal computers. Emphasis is on configuring and upgrading;
diagnosis and troubleshooting; as well as preventive maintenance of
hardware and system software. Upon completion, students should be able
to install, configure, diagnose, perform preventive maintenance, and
maintain basic networking on personal computers. |
| Course Hours Per Week: Class, 2; Lab, 3 |
| Semester Hours Credit: 3 |
| Prerequisite: CTS 120 |
| Corequisite: None |
| CTS 220 Course Outline |
|
| CTS 255 Advanced Technical Support Functions |
| This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Topics include technical support management techniques, evaluation, and methods of deployment for technical support technologies. Upon completion, students should be able to determine the best technologies to support and solve more complex technical support problems. |
| Course Hours Per Week: Class, 2; Lab, 2 |
| Semester Hours Credit: 3 |
| Prerequisite: CTS 155 |
| Corequisite: None |
| CTS 255 Course Outline: Not Available |
|
| CTS 285 Systems
Analysis & Design |
| This course introduces established and evolving methodologies
for the analysis, design, and development of an information system.
Emphasis is on system characteristics, managing projects, prototyping,
CASE/OOM tools, and systems development life cycle phases. Upon completion,
students should be able to analyze a problem and design an appropriate
solution using a combination of tools and techniques. |
| Course Hours Per Week: Class, 3; Lab, 0 |
| Semester Hours Credit: 3 |
| Prerequisite: CIS 115 |
| Corequisite: None |
| CTS 285 Course Outline |
|
| CTS 286 Network
Support |
| This course provides experience using CD ROM and on-line
research tools and hands-on experience for advanced hardware support
and troubleshooting. Emphasis is on troubleshooting network adapter
cards and cabling, network storage devices, the DOS workstation, and
network printing. Upon completion, students should be able to analyze,
diagnose, research, and fix network hardware problems. |
| Course Hours Per Week: Class, 2; Lab, 2 |
| Semester Hours Credit: 3 |
| Prerequisite: NOS 230
or NOS 231 |
| Corequisite: None |
| CTS 286 Course Outline: Not available |
|
| CTS 289 System
Support Project |
| This course provides an opportunity to complete a significant
support project with minimal instructor assistance. Emphasis is placed
on written and oral communication skills, project definition, documentation,
installation, testing, presentation, and user training. Upon completion,
students should be able to complete a project from the definition phase
through implementation. |
| Course Hours Per Week: Class, 1; Lab, 4 |
| Semester Hours Credit: 3 |
| Prerequisite: CTS 285 |
| Corequisite: None |
| CTS 289 Course Outline |
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