CTS 120  Hardware/Software Support

This course covers the basic hardware of a personal computer, including installation, operations and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of system software, commercial programs, system configuration, and device-drivers. Upon completion, students should be able to select appropriate computer equipment and software, upgrade/maintain existing equipment and software, and troubleshoot/repair non-functioning personal computers.

Course Hours Per Week: Class, 3; Lab, 3

Semester Hours Credit: 3

Prerequisite: CIS 110

Corequisite: None

CTS 125  Presentation Graphics

This course provides hands-on experience with a graphics presentation package. Topics include terminology, effective chart usage, design and layout, integrating hardware components, and enhancing presentations with text, graphics, audio and video. Upon completion, students should be able to design and demonstrate an effective presentation.

Course Hours Per Week: Class, 2; Lab, 2

Semester Hours Credit: 3

Prerequisite: CIS 110

CTS 130  Spreadsheet

This course introduces basic spreadsheet design and development. Topics include writing formulas, using functions, enhancing spreadsheets, creating charts, and printing. Upon completion, students should be able to design and print basic spreadsheets and charts.

Course Hours Per Week: Class, 2; Lab, 2

Semester Hours Credit: 3

Prerequisite: CIS 110

CTS 135  Integrated Software Intro

This course instructs students in the Windows or Linux based program suites for word processing, spreadsheet, database, personal information manager, and presentation software. This course prepares students for introductory level skills in database, spreadsheet, personal information manager, word processing, and presentation applications to utilize data sharing. Upon completion, students should be able to design and integrate data at an introductory level to produce documents using multiple technologies.

Course Hours Per Week: Class, 2; Lab, 4

Semester Hours Credit: 4

Prerequisite: CIS 110

CTS 220  Adv Hard/Software Support

This course provides advanced knowledge and competencies in hardware and operating system technologies for computer technicians to support personal computers. Emphasis is on configuring and upgrading; diagnosis and troubleshooting; as well as preventive maintenance of hardware and system software. Upon completion, students should be able to install, configure, diagnose, perform preventive maintenance, and maintain basic networking on personal computers.

Course Hours Per Week: Class, 2; Lab, 3

Semester Hours Credit: 3

Prerequisite: CTS 120

CTS 230  Advanced Spreadsheet

This course covers advanced spreadsheet design and development. Topics include advanced functions and statistics, charting, macros, databases, and linking. Upon completion, students should be able to demonstrate competence in designing complex spreadsheets.

Course Hours Per Week: Class, 2; Lab, 2

Semester Hours Credit: 3

Prerequisite: CTS 130

CTS 285  Systems Analysis & Design

This course introduces established and evolving methodologies for the analysis, design, and development of an information system. Emphasis is on system characteristics, managing projects, prototyping, CASE/OOM tools, and systems development life cycle phases. Upon completion, students should be able to analyze a problem and design an appropriate solution using a combination of tools and techniques.

Course Hours Per Week: Class, 3; Lab, 0

Semester Hours Credit: 3

Prerequisite: CIS 115

CTS 286  Network Support

This course provides experience using CD ROM and on-line research tools and hands-on experience for advanced hardware support and troubleshooting. Emphasis is on troubleshooting network adapter cards and cabling, network storage devices, the DOS workstation, and network printing. Upon completion, students should be able to analyze, diagnose, research, and fix network hardware problems.

Course Hours Per Week: Class, 2; Lab, 2

Semester Hours Credit: 3

Prerequisite: NOS 230 or NOS 231

CTS 289  System Support Project

This course provides an opportunity to complete a significant support project with minimal instructor assistance. Emphasis is placed on written and oral communication skills, project definition, documentation, installation, testing, presentation, and user training. Upon completion, students should be able to complete a project from the definition phase through implementation.

Course Hours Per Week: Class, 1; Lab, 4

Semester Hours Credit: 3

Prerequisite: CTS 285