skip to main content


Durham Tech Course Cancellation and Refund Procedures

Number: 1.11      printer icon printable version Policy/Operational Procedure Name:
COURSE CANCELLATION AND REFUND PROCEDURES
Sponsor: K. Leigh Forell Custodian: Finance & Administration
Effective Date(s): 3/2014 Next Review Date : 2018-2019
Location: http://www.durhamtech.edu/policiesprocedures/coursecancellationrefundprocedures.htm Citation: 1E SBCCC 900.98
Policy Statement: N/A

Procedure:

Course Cancellation and Refund Procedure for Curriculum (Credit) Courses

Tuition refunds for curriculum (credit) classes are subject to the following requirements:

  1. A 100 percent refund is issued when a student officially drops a course prior to the first day of classes of the academic semester noted in the academic calendar. If a course is canceled by Durham Tech, that portion of tuition paid for the canceled course is refunded in full.
  2. A 75 percent refund is issued when the student officially drops a course prior to or on the official 10 percent point of the semester. Requests for refunds are not considered after the 10 percent point of the semester.
  3. Student fees, including administrative, laboratory, malpractice insurance (if required for a program of study), and graduation fees cannot be refunded except in the case of courses canceled by the college.

For specific deadlines, including the 10 percent point of the semester, go to the Important Dates web page.

To begin the refund process, a student must drop the course(s) using the WebAdvisor registration system. For a 100 percent refund, the course must be dropped by 11:59 p.m. on the day prior to the first day of the academic semester. For a 75 percent refund, the course must be dropped by 11:59 p.m. on the day designated as the official 10 percent point of the semester. Refund checks are automatically generated provided a student completes the drop process within the designated refund period. The tuition refund check is mailed to the studentís address on record at the college after the end of the 75 percent refund period, typically about three weeks after the beginning of the semester. Contact the Business Office at 919-536-7201 for any questions or concerns about tuition refunds.

A printed copy of the Durham Tech refund procedure for credit courses is available for download here. It is also available at the following locations: the Main Campus at the Cashier's Window in the White Building and at the Corporate Education Center reception area; at the Northern Durham Center information desk; at the SouthBank Building information desk; at the information desk of the Durham Tech site located at Northgate Mall; at the Orange County Campus information desk; and at the Orange County Skills Development Center. The curriculum refund procedure is subject to change by action of the North Carolina Community College State Board to its refund policy.


Course Cancellation and Refund Procedure for Continuing Education (Noncredit) Courses

Refunds for registration fees for noncredit courses are subject to the following requirements:

  1. If a course is canceled, a complete refund is issued automatically within four to six weeks. A 100 percent refund of occupational extension registration fees is issued upon the request of the student if the student officially withdraws in writing from a course prior to the first class meeting.
  2. A 75 percent refund of occupational extension registration fees is issued upon the studentís request if the student officially withdraws and requests a refund prior to the 10 percent point in the course. For courses with 10 or fewer class meetings, refund requests must be submitted to the college no later than the first class meeting. No partial refunds are given for courses with one class meeting.
  3. No refund is issued after the 10 percent point of the course.
  4. Student fees, including administrative, supplies, or insurance fees, are not refunded unless the college cancels the course for which the fee is collected. Fees for specific instructional materials collected at registration are refunded unless the student receives the materials.

To begin the refund process, a student must complete the Continuing Education Course Withdrawal/Request for Refund Form. This form is available at www.durhamtech.edu/continuinged/cewithdrawal.pdf and at all Durham Tech locations. The college refunds only by check to students regardless of the payment option used. The tuition refund check is mailed to the studentís address on record at the college.

A printed copy of the Durham Tech refund procedure for noncredit courses is available for download here. It is also available at the following locations: Main Campus at the Cashier's Window in the White Building and at the Corporate Education Center reception area; at the Northern Durham Center information desk; at the SouthBank Building information desk; at the information desk of the Durham Tech site located at Northgate Mall; at the Orange County Campus information desk; and at the Orange County Skills Development Center.

Purpose/Definitions:

The purpose of this procedure is to provide a clear and coherent process for applying for a course related refund at Durham Technical Community College. Durham Technical Community College will systematically provide a refund for any class that is canceled by the college or dropped by the student prior to the census date. Refunds will be handled in accordance with the North Carolina Community Colleges State Board Code (SBCCC) tuition refunds requirements.

Review Action Review Date(s)
Presidentís Leadership Council or appropriate college council/ committee (procedure only) 2/24/2014, approved 3/21/2014
Effective Date(s): 3/2014 Next Review Date: 2018-2019
Campus Community Review 2/25/2014 through 3/10/2014
Legal Review NA
Board of Trustees Review NA