Frequently Asked Questions

How do I get a library card?
The Durham Technical Community College identification card serves as the patron’s library card. Library staff will barcode the ID card and put the patron’s name, ID number, address, email, and phone number into the Library patron database. ID cards are issued at the Campus Police and Public Safety office. The Durham Tech library card must be shown when checking out and/or reserving materials. The Library does not accept a driver’s license or other ID cards in lieu of a Durham Tech ID.

How do I use course reserve textbooks?
The patron will need to come to the Circulation Desk with his or her Durham Tech library card to reserve materials. Most reserves have a loan period of two hours and are restricted to library use only. Some reserve items, such as nursing DVDs, may be checked out of the Library if stipulated by faculty members. An overdue reserve item accrues fines of $1 per day.

How do I access the Library’s online catalog?
Go to the Library’s homepage, and select the link to the “Durham Tech Online Catalog” to search the collection of books and audiovisual items that’s available at Durham Tech as well as at other North Carolina community colleges. No password is required to search the catalog, and it can be accessed from anywhere that has internet service.

What computer resources are available in the Library?
The computers upstairs in the Library are available for research and internet use and may be used by the general public as well as by Durham Tech students, faculty, and staff. A scanner is available upstairs as well as Maple and ZoomText software. The computer lab downstairs is available only to students, faculty, and staff doing academic work; it is equipped with a scanner as well as one computer with Maple software and one computer with ZoomText. Students are required to show their Durham Tech IDs and sign in. Lab monitors are available to assist users. The downstairs computer lab also serves as the Library’s instructional classroom. When the lab is reserved for Library instruction, other users may be asked to work elsewhere.

How do I know what the Library’s circulation policies are?
Circulating books, audio books, and music CDs can be checked out for three weeks with one renewal. There is a checkout limit of two audio books and two CDs at one time and two books on the same topic at one time; additional books on different topics may be checked out. Overdue items cannot be renewed.

A Durham Tech library card must be presented to check out books from the Library. Reference books, certain audiovisual materials, most reserve materials, and all periodicals are for library use only. If a circulating book is checked out, the patron may come to the Circulation Desk with his or her ID card and ask a Library staff member to place it on hold. Any video and DVD with a blue bar on the spine’s label is available for one-week checkout. Other videos and DVDs may be checked out only by faculty members or staff; students may watch them in the Library.

How do I find newspapers and periodicals?
Current issues of print journals and magazines are shelved in the Periodicals section located at the back of the upper level of the Library. Back issues of journals and magazines are shelved downstairs on the wall behind the circulating book collection. Daily newspapers are kept at the Circulation Desk. Most magazines, newspapers, and journals are now available through online databases. Librarians are available to assist with finding articles to support research assignments.

How do I make photocopies, scan, or fax?
Black and white printing and photo copying in the ERC library costs 10 cents per side (20 cents per page for a double-sided document); color copying, 25 cents per side-sided page. The first $10.00 is free to students. Here's how it works:

Each semester, current Durham Tech students are allocated a $10.00 (ten dollar) print credit that is linked to their Durham Tech student accounts. This credit has no cash value; it is only good for printing and copying in the ERC library, both on the upstairs computers and in the downstairs computer lab.

When this $10.00 allocation has been spent, students may purchase print credit at the ERC library desk (cash only) to pay for additional printing. Unused student print credit does not carry over to future semesters.

Library visitors may create a print account and purchase print credit (cash only) at the ERC library desk. Cost for B/W jobs is 10 cents per single sided page, color is 25 cents per single sided page. There is no free printing or photocopying for visitors.

A scanner is available both in the upstairs computer area and in the downstairs computer lab. Scanner may be used to create copies and send documents online at no cost. Library staff will send outgoing paper faxes for Durham Tech students at a cost of $1.00 for each page (cash only); please ask at the desk for assistance. The library will not receive incoming faxes for students.

How do I place a book on hold?
If a book or circulating audiovisual item is checked out, the patron may place a hold on the item either in the library catalog or by coming to the Circulation Desk. The patron then will be put on a waiting list, and then when the item returns to the Library and if the patron’s name is next on the list, the patron will be notified of the return by phone or email. A Durham Tech library card must be presented to check out materials from the Library.

The patron can also place a hold on materials from the other community college libraries that participate in the CCLINC (Community College Libraries in NC) union catalog. Please ask a worker at the desk for further assistance.

How do I renew a book online?
Visit the CCLINC website, and select "OK" to start a new OPAC session. Click the link for the needed Durham Tech campus, and then select “My Account.”

Next, select "Renew my Materials." Type in the 14-digit library system barcode number found on the back of your ID; don’t include any spaces (for example 2902400000000). No alternate ID number is needed, and the pin number is the last four digits of your student ID.

Click on “List Charged Items.” When you get to the "My Account" page, click “Renew My Materials.” Select the item you wish to renew by clicking in the box beside the title. Remember, materials may be renewed only once and can not be renewed if they are overdue. Materials will be renewed for an additional checkout period based on the date of the request. This is done instead of extending the original due date so that a patron can renew the item on the due date and get the most extra checkout time.

How do I request an interlibrary loan?
An interlibrary loan is a request from Durham Tech Library to another library for material that is not in our collection. Interlibrary loan request forms are available at the Circulation Desk or online. Requests may only be submitted by current students, staff, and faculty members of Durham Tech. The Library staff will then try to obtain the book from a North Carolina community college or university.

Interlibrary loans cannot be processed for the general public. Textbooks, DVDs, video recordings, and reference books cannot be requested through interlibrary loan. Any fee that another library may charge for a certain product, such as photocopies of articles, will be passed to the patron who initially initiated the request, so it is asked that the patron specify whether or not he or she would be willing to pay for the product.

How do I access Sakai?
Log in to Sakai. If the user is new to Sakai, take the Sakai Tour. The Sakai link is also available from the Quicklinks at the top of the Durham Tech homepage. The Sakai website has Student Sakai help and Instructor assistance.

How can I learn how to use the Library’s resources?
Many English (ENG) classes, as well as classes that require library research, come for library instructional sessions. However, librarians can be approached at any time at the Circulation/Reference Desk for any help needed such as with research or with citing sources. The Library also offers Book-a-Librarian appointments for individual assistance on Main Campus. To get started, visit the Research and Resources page.

How can I contact the library for further assistance?
Getting in touch with a representative is very easy. Just visit the Library information page for contact information.