Industry Insight: Boss Moves: Think Like a Guest...Act Like a Manager

Durham Tech Culinary and Hospitality programs welcome hospitality industry professionals to speak to students in the Industry Insight speaker series. The series will invite inspiring and leading industry professionals from an array of companies that conduct business in the field of hospitality. They will share their experiences and advice to students that will elevate their knowledge and give them skills to help in their job searches and career progression.

Put yourself in the guest’s shoes...would you want to stay or dine with you? Join us for a lively discussion on the importance of service in the hospitality industry and steps one can take when things go awry.