Help Hub
Get Answers: The ConnectCenter is staffed with knowledgeable Durham Tech students who will assist you with any question(s) regarding the College via phone, email, form, or chat.
Summer Hours are in effect May 22 – August 4, 2023 (see below).
Becoming a Student | Phone | Hours | |
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Admissions and Enrollment | 919-536-7200, ext. 1800 | admissions@durhamtech.edu | M-Th 8 a.m. - 6 p.m. F 8 a.m. - Noon |
Advising | 919-536-7200, ext. 1124 | advising@durhamtech.edu | View webpage |
Student Information and Records | 919-536-7200, ext. 1800 | M-Th 8 a.m. - 6 p.m. F 8 a.m. - Noon |
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Registration | 919-536-7200, ext. 1800 | registration@durhamtech.edu |
M-Th 8 a.m. - 6 p.m. |
Durham Tech Bookstore | 919-536-7200, ext. 1036 | to.williams@follett.com | View Bookstore webpage |
Software | Phone | Webpage |
---|---|---|
Ellucian GO App | 919-536-7200 | Download the App |
Office 365 | 919-536-7200, ext. 6111 | Learn more about Office 365 |
Online Learning | Webpage |
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How to Register, FAQs | Learn more about Online Learning |
Types of Online Courses | Read about online delivery methods |
Getting Started with Canvas | Canvas Tour for Students |
Self-Service/ WebAdvisor/ ConnectMail | Webpage |
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Getting Started with ConnectMail | Learn more about ConnectMail (pdf) or see Accessing ConnectMail video (below) |
Activate Your Account or Reset Your Password | Activate/Reset Your Password or view Activating Your Account video (below) |
How to Add or Withdraw from a Course | Learn more about course add/withdrawal |
How to Waitlist a Class | View Waitlist directions (pdf) or view Waitlist video |
Technical Support | Contact |
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Self-Service/ConnectMail/WebAdvisor (Including login issues) |
helpdesk@durhamtech.edu, 919-536-7200, ext. 6111 M-Th 8 a.m. - 6 p.m. and F 8 a.m. - Noon |
Canvas | Canvas Support and Student Resources |
Sakai | Phone/email/chat |
Website | Website Manager |
Online Tutorials | |
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Activating Your Account Using WebAdvisor | Accessing ConnectMail |
Registering for Classes Through Self-Service | Logging in to Canvas |