Help Hub

Get Answers: The ConnectCenter is staffed with knowledgeable Durham Tech students who will assist you with any question(s) regarding the College via phone, email, form, or chat.

Students are recommended to contact departments directly to make an appointment for virtual assistance. However, students without computer access or have limited internet, my visit the Student Resources Center for on-campus walk-in support to be connected to the services listed below.

Student Resources Phone Email Hours
Accessibility Services 919-536-7200, ext. 1105 M-F, 8 a.m. - 5 p.m.
Business Office/Cashier 919-536-7201 M, Th,F 8 a.m. - 5 p.m.
T, W 8 a.m. - 6 p.m.
Campus Police and Public Safety 919-536-7255, ext. 5555 M, Th, F 8 a.m. - 5 p.m.
T, W 8 a.m. - 6 p.m.
Career Services 919-536-7200, ext. 1404 Virtual appointments
M-Th 8 a.m. - 6:30 p.m.
Center for Academic Excellence 919-536-7232, ext. 2404 Book an appointment
Center for the Global Learner 919-536-7264 Email for appointment
College and Career Readiness 919-536-7218, ext. 3003 M-F 9 a.m. - 5 p.m.
Computer/Internet Assistance 919-885-4352  Request Form
Corporate Education 919-536-7241 View web page Email for appointment
Counseling Services 919-536-7200, ext. 1408 M-F 8 a.m. - 5 p.m.
Emergency Financial Assistance 919-536-7200, ext. 1408 M-F 8 a.m. - 5 p.m.
Financial Aid 919-536-7209, ext. 1503 Find your advisor
Food Assistance 919-536-7231, ext 8194 Request Form
Library 919-536-7211, ext. 1631 Visit Library Hours or Online Chat
Office of Institutional Equity & Inclusion 919-536-7200, ext. 5108 Email for appointment
Placement Testing NA NA Sign up for Testing
Small Business Center 919-536-7241, ext. 4502 Request an appointment
Veterans Services 919-536-7200, ext. 1510 Email for appointment
Technical Support Contact
Self-Service/ WebAdvisor/ ConnectMail helpdesk@durhamtech.edu919-536-7200, ext. 6111
M-Th 8 a.m. - 6 p.m. and F, 8 a.m. - 5 p.m.
Sakai Phone/email/chat
Website  Website Manager
Software Phone Web Page
Ellucian GO App 919-536-7200 Download the App
Office 365 919-536-7200, ext. 6111 Learn more about Office 365
Online Learning Web Page
How to Register, FAQs Learn more about Online Learning
Types of Online Courses Read about online delivery methods
Self-Service/ WebAdvisor/ ConnectMail Webpage
Getting Started with ConnectMail Learn more about ConnectMail (PDF) or see Accessing ConnectMail video (below)
Activate Your Account or Reset Your Password Activate/Reset Your Password or view Activating Your Account video (below)
How to Add or Withdraw from a Course Learn more about course add/withdrawal
How to Waitlist a Class View Waitlist directions (PDF) or view Waitlist video
Online Tutorials  
Activating Your Account Using WebAdvisor
Accessing ConnectMail
Registering for Classes Through Self-Service
Sakai Logging In
Sakai Help Sakai Help Resources
Sakai Help Desk Sakai Help Resources for Students
Sakai Tour
Using the Discussions Forum
Submitting Assignments and Viewing Feedback
Taking a Test in Sakai