Help Hub

Get Answers: The ConnectCenter is staffed with knowledgeable Durham Tech students who will assist you with any question(s) regarding the College via phone, email, form, or chat.

Summer Hours are in effect May 22 – August 4, 2023 (see below).

Becoming a Student Phone Email Hours
Admissions and Enrollment 919-536-7200, ext. 1800 admissions@durhamtech.edu M-Th 8 a.m. - 6 p.m.
F 8 a.m. - Noon
Advising 919-536-7200, ext. 1124 advising@durhamtech.edu View webpage
Student Information and Records 919-536-7200, ext. 1800

studentrecords@durhamtech.edu

 M-Th 8 a.m. - 6 p.m.
F 8 a.m. - Noon
Registration 919-536-7200, ext. 1800 registration@durhamtech.edu

M-Th 8 a.m. - 6 p.m.
F 8 a.m. - Noon
Durham Tech Bookstore 919-536-7200, ext. 1036 to.williams@follett.com View Bookstore webpage
Student Resources Phone Email Hours
Accessibility Services 919-536-7200, ext. 1105 accessibilityservices@durhamtech.edu M-Th 8 a.m. - 6 p.m.
F 8 a.m. - Noon
Business Office/Cashier 919-536-7201 accountsreceivable@durhamtech.edu M-Th 8 a.m. - 5 p.m.
F 8 a.m. - Noon
Campus Police and Public Safety 919-536-7255, ext. 5555 campuspolice@durhamtech.edu M, Th, F 8 a.m. - 5 p.m.
T, W 8 a.m. - 6 p.m.
Career Services 919-536-7200, ext. 1404 careerservices@durhamtech.edu M-Th 8 a.m. - 5 p.m.
F 8 a.m. - Noon
Center for Academic Excellence 919-536-7232, ext. 2404 cae@durhamtech.edu M-Th 8 a.m. - 6 p.m.
Tutoring Hours
Center for the Global Learner 919-536-7264 cgl@durhamtech.edu Email for appointment
College and Career Readiness 919-536-7218, ext. 3003 ccr@durhamtech.edu M-Th 8 a.m. - 5 p.m.
F 8 a.m. - Noon
Computer/Internet Assistance 919-536-7200, ext. 1418 mcneilla@durhamtech.edu Request Form
Corporate Education 919-536-7241 View web page Email for appointment
Counseling Services 919-536-7200, ext. 1408 counseling@durhamtech.edu M-Th 8 a.m. - 6 p.m.
F 8 a.m. - Noon
Emergency Financial Assistance 919-536-7200, ext. 1408 mosleylk@durhamtech.edu M-Th 8 a.m. - 6 p.m.
F 8 a.m. - Noon
Financial Aid 919-536-7209, ext. 1503 financialaid@durhamtech.edu Find your advisor
Food Assistance 919-536-7231, ext 8194 pantry@durhamtech.edu Request Form
Library 919-536-7211, ext. 1631 library@durhamtech.edu Visit Library Hours or Online Chat
Office of Institutional Equity & Inclusion 919-536-7200, ext. 5108 title9coordinator@durhamtech.edu Email for appointment
Placement Testing NA NA Sign up for Testing
Small Business Center 919-536-7241, ext. 4502 thomasa@durhamtech.edu Request an appointment
Veterans Services 919-536-7200, ext. 1510 vaservices@durhamtech.edu Email for appointment
Software Phone Webpage
Ellucian GO App 919-536-7200 Download the App
Office 365 919-536-7200, ext. 6111 Learn more about Office 365
Online Learning Webpage
How to Register, FAQs Learn more about Online Learning
Types of Online Courses Read about online delivery methods
Getting Started with Canvas Canvas Tour for Students
Self-Service/ WebAdvisor/ ConnectMail Webpage
Getting Started with ConnectMail Learn more about ConnectMail (pdf) or see Accessing ConnectMail video (below)
Activate Your Account or Reset Your Password Activate/Reset Your Password or view Activating Your Account video (below)
How to Add or Withdraw from a Course Learn more about course add/withdrawal
How to Waitlist a Class View Waitlist directions (pdf) or view Waitlist video
Technical Support Contact
Self-Service/ConnectMail/WebAdvisor
(Including login issues)		 helpdesk@durhamtech.edu, 919-536-7200, ext. 6111
M-Th 8 a.m. - 6 p.m. and F 8 a.m. - Noon
Canvas Canvas Support and Student Resources
Sakai Phone/email/chat
Website  Website Manager
Online Tutorials  
Activating Your Account Using WebAdvisor
Accessing ConnectMail
Registering for Classes Through Self-Service
Logging in to Canvas