Center for Academic Excellence

The Center for Academic Excellence (CAE) will be closed on Tuesday, April 9th, 2024 from 10:00 a.m. to noon for Tutor professional development and meetings. Online tutoring through Upswing will be available during this time.

The Center for Academic Excellence (CAE) provides students at Durham Tech with the academic support they need to be successful. CAE tutors and staff strive to do the following:

  • Provide students with an alternative learning environment outside of the classroom for individualized tutoring and small group tutoring sessions.

  • Empower students to be proactive in achieving their academic successes and to challenge them to become independent and critical thinkers by modeling effective examples of clear communication.

  • Collaborate with colleagues inside and outside the CAE to share best practices in tutoring, academic support, and general higher education.

Students can make an appointment or walk-in for in-person tutoring. Virtual tutoring is only available through Upswing.

Book an Appointment with a CAE Tutor

Are you looking for a tutor? Please follow these steps to register and schedule an appointment with a CAE Tutor.

  1. Click Here to access the CAE Tutoring Site
  2. If this is your first visit to the CAE, please Create an Account: Look for the "Register for an account" button on the homepage and click on it. You'll be directed to a registration page where you'll need to enter your personal information such as your name, email address, student ID, and create a password.
  3. If you are a returning student and after you have registered for an account Log in: using the credentials you just created. Make sure the “Welcome to the CAE Appointment Page” is selected, then click Log In.
  4. After logging in, hover over the subject in which you are requesting tutoring. If there is not name attached, then click the subject. If there is a tutor name. click on the name of the tutor that tutors the course in which you are needing assistance.
  5. After selecting the subject or tutor, you will be redirected to the scheduling page. At this time, please choose from the tutor availability (White Spaces), click in the box and complete the form. Note: When selecting your time, please schedule your session for one (1) hour. Make sure it fits your schedule.
  6. Once you've selected the date, time, and have inputted your appointment details, review and Create Your Appointment at the bottom of the page.
  7. After confirming your appointment, you should receive a confirmation email notification with the details of your tutoring appointment.
  8. Before your scheduled appointment, make sure you're prepared with any materials or questions you want to discuss with the tutor.
  9. Attending the session, please arrive at the CAE (Building 10 Rm 308) on Durham Tech’s main campus 10 minutes prior to the start of your tutoring session. Be ready to engage with the tutor and make the most out of the session.

Following these steps should help you successfully register your account and schedule a tutoring appointment. If you have any questions or need additional assistance, please contact the CAE staff at 919-536-7200 ext. 2404 or

Book an Appointment with Upswing

Access Upswing by using the same username and password that you use for Self-Service. Once logged in, use the search box at the top of the Upswing Virtual Learning Platform to search for a tutor in your desired subject. If you have any questions on how to navigate through Upswing, call us at 919-536-7200, ext. 2404 or email

NOTE: Students under 18 need permission from a parent or guardian to use Upswing tutoring services. If you are under 18 and wish to use CAE tutors online or via Upswing, contact us prior to using the services.

Tech Skills Coaching

Have you received/purchased a laptop for your online classes but need help setting it up? Does the thought of submitting online assignments make you nervous? Do you find yourself wondering where you saved your documents on your computer? If you need help with basic computer skills, we will be happy to help! Contact the CAE at 919-536-7200, ext. 2404 or email

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