Continuing Education courses for Summer II and Fall 2026 are now available to view in Self-Service. Course sections listed with a begin date after July 1, 2026 will open for registration on July 1, 2026.
EME-3500B Emergency Telecommunicator
The Emergency Telecommunicator Course (ETC) is a 40-hour program produced by the IAED and is designed to train new employees unfamiliar with emergency communication centers, emergency telecommunication technology, interpersonal communication, legal issues, and job stress factors. During each course, participants learn through instructor-led lecture, discussion, video segments, audiotape review, hands-on practice and role-playing to increase their expertise and confidence in extreme situations.