Troubleshooting your New Email Address
If you are a current student having problems accessing your new email address in Microsoft Office, here are some troubleshooting tips that also may help:
- Verify the student email address you are using. For example, if your name is John Smith and your student ID number ends in 1234, your email address should be smithj1234@durhamtech.edu.
- To log in to email and associated Microsoft applications, visit https://www.office.com.
- If your email address does not work (smith1234@durhamtech.edu), email helpdesk@durhamtech.edu.
If you are encountering any problems, please reach out to helpdesk@durhamtech.edu. Include in your email information about any of the troubleshooting tips you attempted. This will assist us in assisting you. Please include your name, Colleague ID, and username if possible.