Information Technology Services (ITS)

Information Technology Services (ITS) is responsible for installing and maintaining all computers and other networked devices on campus. ITS also manages the College’s network, email systems, telephone system, administrative computing system, instructional technologies, and audiovisual equipment. If you need assistance with using one of those, you may review the information on this page, complete a work order, which is also available off-campus (read the Quick Start Guide first), or call the Helpdesk at extension 6111.


Colleague UI


Computer Training Workshops

Register online for Colleague, Informer, Outlook, Microsoft Office/Windows, Sakai, Softdocs, and specialty workshops.


Outlook/Office 365


Informer


Instructional Technologies (Sakai)


ITS Forms:

There are six forms that must be filled out and returned to ITS with the proper signatures before you can be granted use of the college’s network and computer resources. Please read each form carefully before signing. These forms are necessary to fill the state auditor’s requirements for computer and data security.

These forms can also be found in the Human Resources Forms page or on the Employee Forms webpage.

There are two additional forms that may be required for employees. One grants telephone access; the other grants Colleague access.


Media Services

Please submit a work order (choose Media Services as the category) to reserve equipment or to report an equipment problem.

Audio Visual support for the the Wynn Multi-Purpose Room or the ERC Auditorium must be submitted at least one week in advance of the event. Please complete a work order after you have confirmed your room reservation.


VoIP Phones


WebAdvisor

WebAdvisor is a portal to important employee information. This is where employees have access to their tax, leave, and pay advice information. It is also where their campus user accounts are activated and their passwords maintained.


Work Orders

You may submit a work order request online. Please read these directions first.