Medical Administrative Assistant (Continuing Education)

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Jean D. Brown
Director, Allied Health
cealliedhealth@durhamtech.edu
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Medical Administrative Assistant (Continuing Education)

Short Term

This course provides training for the skills required to work as a medical administrative assistant. Course topics include electronic medical records, health insurance, basic medical terminology, anatomy and physiology, effective telephone etiquette, appointment scheduling, internal and external customer service, financial records of patients, and preparation of medical reports. Students also gain experience in understanding medical laws and ethics, using effective oral and written communications, handling front-office operations, and assisting physicians and medical staff.

After successful completion of the course, graduates will be eligible to sit for the National Healthcareer Association certification exam for medical administrative assistants (CMAA). Students must have working knowledge of computer skills. Textbook required.

Prerequisites

Proof of high school diploma or high school equivalency
Scrubs (Purple tops bottoms) and puncture-resistant, closed-toe shoes or sneakers (all white or all black)

Registration: Bring a copy of your diploma to an information session or email cealliedhealth@durhamtech.edu with a copy of your diploma and they will remove the registration restriction so you may register.

This course qualifies for financial assistance.

OST-3000B Med. Administrative Assistant

This course provides training for the skills required to work as a medical administrative assistant. Course topics include electronic medical records, health insurance, basic medical terminology, effective telephone etiquette, appointment scheduling, internal and external customer service, financial records of patients, and preparation of medical reports. Students also gain experience in understanding medical laws and ethics, using effective oral and written communications, handling front-office operations, and assisting physicians and medical staff. Prerequisites: 1) Must be at least 18 years old, AND 2) High School Diploma or Equivalent. Students must submit proof of prerequisites prior to registration. Please email cealliedhealth@durhamtech.edu for questions regarding the program or registration process.

How to Register