Medical Administrative Assistant (Non-credit)

This 224-hour provides training for the skills required to work as a medical administrative assistant and electronic health records specialist. Course topics include electronic health records, health insurance, effective telephone etiquette, appointment scheduling, internal and external customer service, financial records of patients, and preparation of medical reports. Students also gain experience in understanding medical laws and ethics, using effective oral and written communications, handling front-office operations, assisting physicians and medical staff. This course includes a 128-hour clinical component. Clinicals are completed in the daytime. After successful completion of the course, students will be eligible to sit for the National Healthcareer Association certification exam for medical administrative assistants (CMAA) and electronic health records specialist (CEHRS). Students must have a working knowledge of computer skills. Textbooks required. Prerequisites: 1) Must be at least 18 years old, AND 2) High School Diploma or Equivalent, AND 3) Proof of the following immunizations are due at the time of registration: (two doses or positive titer MMR, Varicella, T/dap, Hep B series, Influenza/Flu (exempt for summer only), TB (annual TB test), and COVID-19 vaccinations and booster, AND 4) CPR certification, AND 5) medical health insurance. Students must submit proof of prerequisites prior to registration. Please email cealliedhealth@durhamtech.edu for questions regarding the program or registration process.